Privacy policy

Privacy Policy

Last Updated: June 5, 2026

Zylnora operates this store and website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience. Zylnora is a Shopify-powered store, which enables us to provide these services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use our services, make a purchase, or communicate with us in any way. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs the handling of your personal information.

By using our services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you.

We may collect the following categories of personal information:

Contact details: name, billing and shipping address, phone number, and email address
Payment information: card details, bank account details, and transaction information
Account information: username, password, preferences, and settings
Order information: products viewed, added to cart, purchased, returned, or exchanged
Communications: messages, support requests, and customer service interactions
Device information: IP address, browser type, and device identifiers
Usage data: browsing activity and interactions with the website

How We Collect Information

We collect personal information:

Directly from you (orders, forms, account creation)
Automatically through cookies and similar technologies
From service providers (payment processors, shipping companies, analytics tools)
From partners and third parties

How We Use Your Information

We use your information to:

Process orders, payments, and deliveries
Provide customer support and manage accounts
Improve and personalize your shopping experience
Send marketing and promotional messages
Detect fraud and ensure security
Comply with legal obligations

Sharing Your Information

We may share your personal information with:

Shopify and service providers (hosting, payment processing, shipping, analytics)
Marketing and advertising partners
Business partners when required to complete services
Legal authorities when required by law
Affiliates or during business transfers (e.g., mergers)

Data Security

We take reasonable measures to protect your personal information, but no system is 100% secure. You are responsible for keeping your account credentials confidential.